Thanks for being a part of Apple Support Communities.How Do You Transfer Photos from iPhone to Computer Remember to make a copy of your photos before restoring your device.

If the same issue occurs on a different computer, restore the device and set it up as new.

If another computer recognizes the iOS device as a camera, contact Microsoft, or whoever supports Windows on your computer, for help with this issue.

If you don't see the camera entry in the Device Manager, test your iOS device on a different computer.

If your computer doesn't see your device, make sure your device trusts the computer.

Under Portable Devices, right-click the device and choose Import Photos. Right-click your device under Portable Devices (if present) and choose Import Photos.

Windows 8: Move the cursor to the upper-right corner, click the magnifying glass, enter Computer, and press Return.

Mac: Open Image Capture in the Applications folder.

Try to import your photos again using your photo-management software.

Connect your iOS device to your computer.

You can save a screenshot on your iOS device by pressing the Home button and the Sleep/Wake button at the same time.

In Windows, use the Windows Update application.įirst, try the steps to import the photos to your computer again. Update your iPhone, iPad, or iPod touch.Check for updates to your photo-management software and iTunes.You can also use My Photo Stream to access your photos on your computer. You can also go to and open the Photos app to see your entire photo library and choose which photos to import. Use these steps to check for your photos in Photos for OS X. If you enabled iCloud Photo Library on your Mac and iOS device, your photos might already be on your computer.

Use iCloud Photo Library or My Photo Stream

If you can't import photos from your iPhone, iPad, or iPod touch to your computer - Apple Support The following Knowledge Base article offers a few recommendations to try: It sounds like you're having issues with importing a particular set of photos from your iPhone's Camera Roll into Photos for Mac.

Os x photos import from windows